Questions about the IBFX VPSLAND VPS Hosting Service
Traders,
As many of you have heard, IBFX has partnered with VPS Land to offer you our latest technology solution. A virtual private server, or VPS, will ensure that your trades are made accurately without tying up your personal computer.
We’re received a variety of questions regarding our VPS service, and have done our best to answer them below.
Q: How do I sign up?
A: InterbankFX customers can purchase their vps from www.vpsland.com/ibfx. IBFX Australia customers can purchase their vps from www.vpsland.com/ibfx-australia.
Q: What is the monthly cost and are there any contract requirements?
A: The customized IBFX plan is sold specifically to IBFX customers at a prediscounted rate of $26 per month. VPSLAND does offer higher priced plans with additional resources should you decide to upgrade at any time. There are no long-term contracts and all billing is done on a monthly basis. You are free to cancel at any time.
Q: How does IBFX reimburse me?
A: By the 15th day of each month, IBFX will credit the previous month’s VPS fee up to $35.00 USD directly into the associated IBFX live trading account. All qualifying trading accounts must have a minimum balance of $5,000.
Q: What resources come with my VPS?
A: The default IBFX customized vps comes with 1GB of dedicated RAM, 20GB of dedicated cloud RAID10 disk space and equal-share of an 8-Core Xeon server configuration.
Q: How do I know my trading platform is secure and protected?
A: We deploy enterprise firewalls in a multi-layer configuration to ensure you are safe from floods, attack and any other security threat. We also deploy all of our VPS hosting plans on a fully-meshed cloud virtualization platform. Unlike traditional vps hosting providers, our vps plans are fully redundant, selfhealing, elastic and feature automated failover. You can truly set-it and forget-it with a VPSLAND vps hosting plan.
Q: What are my payment options?
A: We accept Visa, Mastercard and American Express
Q: Is the trading platform pre-installed?
A: Yes, the custom IBFX vps hosting plan is pre-installed with the IBFX-specific version of MetaTrader, ready to launch and trade immediately upon purchase.
Q: Can I install other software?
A: Yes, you will have full local Administrator access to your VPS and are free to install any additional software that you may need.
Q: Is this a Window VPS?
A: Yes, you will receive a fully licensed Window 7 Professional VPS.
Q: How are Windows updates handled?
A: As all of our vps plans are just like dedicated servers/desktops, Windows updates are downloaded directly into your vps. They are not installed automatically and you have the choice of when to install them. When any updates are available you will see a small notification icon on the bottom-right of your VPS desktop screen. Click this and you will then be prompted to install the available updates. You will also be able to choose the most convenient time for any required reboots, so as to not interrupt your online trading.
Q. Where are your servers located?
A: All servers are located in a secure datacenter in Atlanta, GA. All servers are connected via multiple 10GBPS uplinks and feature low-latency connections to IBFX trading systems.
Q: How do I login to my VPSLAND control panel?
A: You can access our customer portal at https://portal.vpsland.com.
Q: Do you offer customer support?
A: Yes, all VPS plans come with complimentary 24×7 customer support. Just login to your account in the customer portal to submit a support ticket. All tickets are responded to quickly by our in-house support staff. All staff are fully trained and experienced with MetaTrader and general Forex inquiries. Rest assured that you will be well taken care of by our technicians.
